My chi iron broke a couple of weeks ago and I’m very disappointed. I used for only a year and it broke! I didn’t dropped it on the ground and I didn’t stood on it.I was going to flat iron someones hair, but the iron didn’t do anything when I tried to turn it on. Only when you colse it very hard, the light burns for a couple of seconds. I’m very skeptical abut chi now, and I don’t know if i’m going to get a new one. I ordered mine on Johnbeerens.com . I was also sto dumb and lost the recite. That are 120 waisted dollars! I use a babyliss one but it isn’t as good as a chi is.